Privacy Policy

Last updated: March 2026

1. Operator

This service is operated by CustomWare s.r.o., a company registered in the Czech Republic.

2. Service Description

PimpMyHost is an AI-powered property listing photo enhancement service designed for Airbnb, Booking.com, and other short-term rental hosts.

3. Data We Collect

We collect the following personal data when you use our service:

• Email address (for account creation and communication)
• Name (optional, for account personalization)
• Uploaded property photos (for AI enhancement processing)
• Payment information (processed securely via Stripe — we do not store card details)

4. How We Use Your Data

Your data is used for the following purposes:

• Account management and authentication
• AI-powered photo enhancement via Replicate API
• Payment processing and subscription management

5. Third-Party Services

We share data with the following third-party providers as necessary to deliver our service:

• Stripe — payment processing and subscription billing
• Cloudflare — website hosting, CDN, and security
• Replicate — AI image processing and enhancement

6. Cookies

We use essential session cookies for authentication and maintaining your login state. We do not use tracking or advertising cookies.

7. Data Retention

• Account data is kept while your account is active
• Uploaded and generated images are retained for 30 days (or indefinitely for PRO users)
• Payment records are retained as required by applicable law

8. Your Rights (GDPR)

As a user in the European Economic Area, you have the following rights regarding your personal data:

• Right of access — request a copy of your personal data
• Right to rectification — correct inaccurate data
• Right to erasure — request deletion of your data
• Right to data portability — receive your data in a portable format
• Right to object — object to certain processing of your data

To exercise any of these rights, please contact us at privacy@customware.cz.

9. Children

PimpMyHost is not intended for users under the age of 16. We do not knowingly collect data from children.

10. Contact

For any privacy-related inquiries, please contact us at privacy@customware.cz